How We Created a Remote-First Workplace With a Slack Reorg

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This post was contributed by Julia Anderson, Tech and Product Program Manager.

In the sudden shift to fully remote work, ActiveCampaign’s hiring only increased. A whopping one-third of ActiveCampaign’s current employees started in a remote environment between 2020 and 2021. This growth included 186 employees in Ireland, Brazil, and Australia.

Our workspaces and team communications had to adapt to the presence of these diverse new hires that would start remotely and long-term employees who were accustomed to their ways of finding and sharing information.

Slack is our primary tool for messaging, with emails used sparingly for time-sensitive and critical announcements. Our Slack channels are our new virtual ‘office space,’ but we had not taken the time to recognize the tool for the critical role it played and adjustments were sorely needed. ActiveCampaign has been using Slack since 2014. That’s seven years of fast-paced … Read More

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